1.1 Delayed arrival for an appointment
As it is common practice at all professional clinics and salons, if another client is late for her appointment and you are booked right after her, we will only treat her for the remaining appointment time, to ensure that we do not waste your time and make you wait unnecessarily. Naturally, the same rule applies to you, if you are late.
On the other hand, if a client arrives late and we have no other booking afterwards, we will be happy to offer her treatment for the full appointment time, but under no circumstances can we add extra time to another appointment to compensate for the loss of time due to delayed arrival.











